SPA LA LA LOCATION:
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At Spa La La, your satisfaction and comfort are always top priority. This is your time and you should fully delight in your experience. Every effort will be made to provide you with a calibre of treatment, and personal service that is unparalleled. Most importantly, if you have any questions or suggestions, please contact us know. Whether it’s the room temperature, volume of the music, or anything else, your input is always welcome.
FOLLOWING ARE SOME GUIDELINES THAT SHOULD ENHANCE YOUR VISIT.
Hours of Operation
Spa La La Aesthetics & Wellness is by appointment only during the hours of 10am-6pm (Monday through Saturday). We do not take walk-in appointments, but we will always do our very best to accommodate any last minute treatments.
It is suggested that you call, text, or book online in advance to ensure that you will receive your preferred appointment time.
Where is Spa La La Aesthetics & Wellness located and is there parking?
We are located at Bee Cave Center off of 2244 at: 3425 Bee Cave Rd. Suite B2 West Lake Hills, TX 78746 across from Synergy dance studio and near the Sway restaurant in West Lake Hills/Austin
We offer free parking in our lot for your convenience.
Age Requirement
A parent or guardian must check in with clients that are younger than 18. A consent form will also be required prior to services being rendered.
Scheduling Your Appointment
You can conveniently book online anytime through our Book Now page on the home screen drop down menu. All appointments are held with a credit card, but there is no charge at the time of booking. Your sale will be completed upon checkout.
Do I need to complete any forms before my visit?
Yes, please complete your intake paperwork prior to your appointment to maximize your treatment time and help us provide the best experience possible. It will be attached to your appointment confirmation.
Can I customize my treatment experience?
Absolutely! Your comfort is our priority. Let your therapist know if you have preferences for music (we let you choose!), lighting, or table temperature. If you feel like chatting, please do so, or feel free to also escape in silence. We want to provide a relaxing and meditative atmosphere.
Cancellations & No Shows
We ask for at least 24 hours’ notice to cancel or reschedule your appointment. Cancellations with less than 24 hours’ notice will incur a 50% fee. No-shows will be charged 100% of the scheduled service. Please be on time to avoid delays. We have 15-minute transitions between appointments and want to give you the full time you deserve!
Accepted Methods of Payment
We accept all major credit cards, Apple Pay, and Spa La La gift cards. Cash is accepted, but we do not keep change on-site, so exact amounts are appreciated.
Should I arrive early?
Please arrive 15 minutes early only if you need to complete paperwork. Everything is digital and can be found in your treatment confirmation. Filling out prior ensures we can start your treatment on time and give you the full experience. If you’re running late, we’ll do our best to accommodate, but your session may be shortened to stay on schedule. We’re often booked back-to-back and appreciate your timeliness!
Please Use Your Spa Voice
Please help maintain a peaceful atmosphere by turning off your cell phone ringer before coming in and refrain from phone calls in the waiting area or near the front door. Since there may be other therapists in session, it can be disruptive. Please do not knock on any treatment room doors. Your therapist will pick you up from the relaxation lounge at your scheduled appointment time.
Medical Conditions
Due to contraindications with certain treatments, before the start of your session, please bring to the esthetician’s/massage therapist’s attention any health concerns that may prohibit a particular treatment from being performed. For example: high blood pressure, heart conditions, allergies, pregnancy, injury, etc. If you are an existing client, please inform us of any changes, injuries, or recent surgeries that we might not be aware of.
Gift Cards
Spa La La Aesthetics & Wellness has gift cards for all your needs. Purchase online in the home section dropdown menu & your gift card will be emailed to your recipient. Whether it be a Birthday, Valentine’s Day, or just because, everyone loves the gift of a skincare treatment or massage. They are available in any dollar amount you wish to treat your loved one to.
Is Gratuity Expected?
Gratuity is discretionary. However, if you enjoyed your treatment, it is customary to tip your Massage Therapist or Esthetician 18-20% of the total treatment cost before any discounts. This does not apply to Medical esthetic treatments such as microneedling and laser.
Do you offer memberships or packages?
Yes! We offer memberships that come with great perks— discounted monthly massage or facial as well as, 10% off all products and additional treatments. You’ll also find a variety of packages and seasonal promotions to help you save while staying consistent with your skincare goals.
Cherry Financing
For those higher-ticket services, we offer 12 month Cherry interest-free payment plans to make glowing skin more accessible.
What should I do before a peel or laser treatment?
If you’re receiving a laser treatment or chemical peel, we recommend avoiding retinol or exfoliating products for at least 72 hours prior, and staying out of the sun and avoiding sweating or vigorous exercise after your treatment.
Do you offer post-treatment care products?
Yes! We offer specially curated post-care kits to support your skin’s healing and optimize your results. These are highly recommended following laser treatments, peels, or microneedling sessions.
Can I bring my child or mypet to my appointment?
For the safety and comfort of all guests, children and pets are not allowed in the treatment rooms or spa area.
Are your treatments suitable for sensitive skin, acne, rosacea, or pregnancy?
Yes! We customize every treatment based on your unique skin type and concerns. Whether you’re dealing with acne, melasma, rosacea, or want pregnancy-safe options, our licensed professionals will guide you to the best plan for your skin.
What products do you carry at the spa?
Most of our facials are customized using Circadia products.
We also carry a curated selection of high-performance skincare and self-care products we trust and use ourselves, including:
- Spa La La Skin + Science – Our own private label line of targeted, professional-grade products
- Face Reality – Clinical-grade products designed specifically for acne-prone skin and used in our Acne BootCamp program
- Noosa Holistick – Beautiful, natural perfume oils crafted for mind and mood
- Amarte Skincare – Luxurious Korean skincare backed by dermatology
- Environ – Science-driven formulations rich in vitamin A and peptides
- Linens by the Comphy Company
- Posture Pump Cervical Spine Hydrator Pump
- Cause+Medic CBD Products (Pain creams, oils, and lotions)
- Body care by Epicuren, Well CBD products, and Circadia