SPA LA LA TERMS OF SERVICE

We, at Spa La La Aesthetics & Wellness operate this website. By accessing or using our site, booking online, or submitting a form, you agree to our Terms of Service.

Not Medical Advice

Content on this site is for general informational purposes only and is not medical advice or a substitute for professional diagnosis or treatment. Do not submit protected health information through the contact form. In an emergency, call 911.

Eligibility & Use

You must be at least 13 to use our site. You may use the site only for lawful purposes and in accordance with these Terms. We may suspend or terminate access for any violation.

Accounts & Communications (Email/SMS)

If you provide contact information, you consent to us contacting you about your request and our services.

Text messages: Message/data rates may apply. Frequency varies. Reply STOP to cancel, HELP for help. Consent is not a condition of purchase.
Email: You can unsubscribe from marketing emails at any time using the link provided. Transactional emails (e.g., appointment confirmations) may still be sent.

Online Booking, Appointments & Contraindications

When booking online, you agree to provide accurate information and to arrive on time. We may decline or reschedule services if contraindications are present or if we determine a service is not appropriate or safe.

Cancellations/No-Shows. Late cancellations or missed appointments may incur a fee, deposit forfeiture, or loss of a session per the policy disclosed at booking and/or on your confirmation.

Minors. Services for minors require a parent/guardian’s consent and presence as required by law and our policies.

Payments, Pricing & Promotions

Prices, promotions, and availability may change without notice. Taxes and gratuities may apply. We reserve the right to correct pricing errors. Promotions, packages, and discounts are subject to their posted terms, availability, and expiration, and generally cannot be combined.

Products, Gift Cards & Returns

Product purchases and returns are governed by the return policy presented at the time of sale.

Gift cards (including e-gift cards) are typically final sale, not reloadable, and not redeemable for cash except where required by law; they may not be replaced if lost or stolen—see the specific terms provided at purchase.

Memberships & Subscriptions

If you enroll in a membership or recurring plan, you agree to the plan’s specific terms (billing frequency, cancellation window, rollover rules, and any minimum commitment). We may modify or discontinue plans in accordance with those terms. You can cancel as described in your plan details.

User Content (Reviews, Messages)

If you submit reviews or other content, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and display such content in connection with our business, in compliance with applicable law. Do not submit content that is unlawful, infringing, or harmful.

Privacy

Your use of the site is also governed by our Privacy Policy, which explains what we collect via our contact/booking forms and how we use it.

Intellectual Property

All content on the site—including text, graphics, logos, photos, and layouts—is owned by Spa La La or our licensors and protected by law. You may not copy, modify, or distribute our content without permission.

Third-Party Services

We may use third-party platforms (e.g., LeadConnector/GoHighLevel for forms, MangoMint for booking, payment processors, analytics). Those services are governed by their own terms and privacy policies. We are not responsible for third-party sites.

Prohibited Uses

You agree not to:

Violate any law or infringe rights of others;
Attempt to gain unauthorized access to the site or systems;
Interfere with site operation (spam, malware, scraping beyond fair use, etc.);
Misrepresent your identity or purpose.

Disclaimers

The site and its content are provided “as is” and “as available.” We disclaim all warranties to the fullest extent permitted by law, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability

To the fullest extent permitted by law, Spa La La and our owners, employees, and contractors will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or data, arising from your use of the site. Our total liability for any claim relating to the site will not exceed $100.

Indemnification

You agree to indemnify and hold harmless Spa La La and our personnel from any claims, damages, liabilities, and expenses arising out of your use of the site or violation of these Terms.

Governing Law; Venue

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules. Courts located in Travis County, Texas will have exclusive jurisdiction and venue over disputes related to these Terms or the site.

Optional (ask your attorney before enabling): You may choose to require binding individual arbitrationand a class action waiver for disputes. If you want this, we can add a standard arbitration clause with AAA/JAMS rules and Austin, TX venue.

Changes to These Terms

We may update these Terms from time to time. The “Last updated” date will reflect the latest revision. Material changes will be posted on this page and apply prospectively.

Spa La La Aesthetics & Wellness

Address: 3425 Bee Caves Rd. Ste B-2
West Lake Hills/Austin, Texas 78746
Email: [email protected]
Phone: (512) 953-3540

These Terms are provided for general informational purposes and do not constitute legal advice. Consider having a Texas attorney review for your specific operations.